Z.H. RENTALS · BARBADOS
Privacy Policy
How Z.H. Rentals collects, uses, protects and shares information connected with bookings and rentals.
Information we collect
Depending on the stage of a rental, Z.H. Rentals may collect contact information, country of residence, nationality, booking dates, flight and pickup information, driving-licence details, passport or government-ID information, additional-driver information, vehicle inspection records, payment status and transaction references.
Why we use it
We use customer information to provide quotations and reservations, verify driver eligibility, arrange vehicle handover and return, maintain rental records, communicate with customers, manage payments and deposits, respond to incidents, maintain fleet records and meet applicable legal, tax and regulatory obligations.
Payment information
Our intended e-commerce design keeps raw card details outside the Z.H. Rentals application. Card information will be entered into the selected CIBC-approved gateway or tokenized payment interface. Z.H. Rentals may retain non-sensitive payment records such as payment status, amount, currency, gateway transaction reference and timestamps.
Who information may be shared with
Information may be shared when necessary with payment/acquiring providers, insurers, roadside or repair providers, professional advisers, technology/service providers acting for Z.H. Rentals, and public authorities where required by law or regulation. We do not sell customer personal information to advertisers.
Security
Z.H. Rentals uses access controls, protected administration, HTTPS in production, restricted document access, security headers, database backups and provider-hosted/tokenized payment architecture as part of its security approach. No online system can be guaranteed completely risk-free.
Retention and access
Rental and transaction records may be retained for operational, accounting, insurance, dispute-resolution and regulatory purposes. Customers may contact Z.H. Rentals at info@zhrentals.net regarding their information or to request correction of inaccurate contact or booking details, subject to legal record-retention obligations.